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Tips to Ensure Staff and Customer Safety When Reopening Your Business Amid the COVID Pandemic


As more and more businesses reopen amid the COVID-19 pandemic, as a business owner, it is up t you to figure out how you can keep your staff and customers safe, all while adhering to the employment laws and government guidelines. You also have to find a way to maximize profits to keep your business afloat.


If you are reopening your retail store, there are a few tips you can use to ensure this process goes as smoothly as possible.


Follow the Safety and Health Guidelines Mandated by the Government


You should not try to reopen your business until you have the necessary procedures in place to protect your customers and your employees. Each state and even some cities will have unique standards that retailers should follow when reopening.


The orders will include an array of employee-specific requirements that run from using protective equipment, such as gloves and masks, to social-distancing requirements including floor signage and the total number of people allowed in the store at one time. You should also check the CDC website for more information.


Let Your Employees Know What Is Going On


After your state and local government has given you the green light to reopen your business and provides you with guidelines of what to do and what to avoid, be sure you share this information with your workers before they come back to work.


You can do this through a letter or email that lets your staff know what type of precautions you will have in place to protect everyone. You should include the steps you have already taken, too, such as floor signs to ensure social distancing, shopping directions, and more.


Anticipate the Potential Employee Rights Claims


Some employers may have a legal requirement for their workers to wear specific protective equipment. As an employer, you should make sure that your staff is compliant with the employment safety laws that are enforced by OSHA – the Occupational Safety and Health Administration.


Retailers must examine the wage and hour procedures and policies in place and consider consulting with an attorney to ensure that all new COVID-19 related practices follow the federal hour and wage laws. For example, are your employees going to receive compensation for any pre-shift temperature checks? Are rehired employees going to receive the same rates and have the same responsibilities they did pre-pandemic? You should consider all this ahead of time to help ensure everyone knows what to expect.


Offer Services from a Distance and Clean Everything Often

Regular cleaning and disinfecting are essential when it comes to stopping the spread of COVID-19. As an employer, it is up to you to train your workers to clean and sanitize high-touch areas and merchandise while they are working.


As you can see, it is up to you to take the proper steps to protect your staff and customers. This is going to pay off and help you continue to operate your business while keeping everyone safe and virus free.

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